battles / Returns

PostCo vs Rich Returns

PostCo ($299/mo/mo, vibe code 3/10) vs Rich Returns ($99/mo/mo, vibe code 7/10). Rich Returns is the easier one to rebuild yourself — here is what you lose either way.

KEEP

Returns

$299/mo/mo

Vibe code3/10
Moat3/10
MVP
1 week
Full replacement
6-12 months, due to carrier API integrations and edge-case logistics routing
get the build prompt

Returns

$99/mo/mo

Vibe code7/10
Moat1/10
MVP
1 week
Full replacement
2-3 months due to carrier API integrations and edge-case return rules

easier to rebuild

get the build prompt

price gap / year

$2,400/mo

running both / year

$4,776/mo

our call

Start with Rich Returns — highest vibe code, weakest moat.

PostCo

Rebuilding the customer-facing return portal and basic exchange rule engine takes days using modern AI dev tools. However, maintaining direct label generation APIs across fragmented APAC logistics providers (Janio, Ninja Van, J&T) creates ongoing engineering drag. Build it yourself only if you rely on major unified aggregators like EasyPost or Shippit.

you can rebuild

  • Branded customer-facing self-service return portal UI
  • Rule-based return eligibility validation based on purchase date
  • Product variant exchange logic and instant store credit generation
  • Admin dashboard for reviewing, approving, or rejecting return requests
  • Automated Shopify webhook processing for order restock and refunds

what you lose

  • Direct out-of-the-box support for regional APAC carriers (e.g., Ninja Van, Pos Malaysia)
  • Turnkey retail and drop-off point network integrations
  • Pre-negotiated carrier return label printing formats and validation
  • SLA maintenance on broken or updated carrier shipping APIs
  • Automated customs declaration document generation for cross-border returns

real moats

  • Pre-built integration engine across fragmented regional shipping networks
  • Localized drop-off location infrastructure partnerships in South East Asia
  • Operational lock-in inside warehouse receiving workflows and SOPs

open source escape hatches

Rich Returns

Rich Returns wraps Shopify Order APIs and shipping label APIs (like EasyPost or Shippo) in a simple customer UI. Building a custom return portal takes a week of development with modern AI tools.

you can rebuild

  • Order lookup via Order ID and customer email
  • Customer-facing item selection and return reason intake
  • Automated PDF return shipping label generation via EasyPost or Shippo
  • Configurable return policy rules (return window limits, excluded tags)
  • Shopify draft order creation for product exchanges

what you lose

  • Out-of-the-box pre-built connections to 50+ international shipping carriers
  • Pre-negotiated carrier rates for merchants lacking direct accounts
  • Visual drag-and-drop portal styling editor inside Shopify Admin
  • Built-in multi-language translations for portal text
  • Out-of-the-box analytics dashboard tracking defect reasons and return rates

real moats

  • Pre-built network of carrier API integrations and logistics partner links
  • Turnkey Shopify app embed requiring zero developer setup
  • Pre-negotiated return shipping rates for small merchants

open source escape hatches

Questions people ask

Which is easier to rebuild with AI, PostCo or Rich Returns?

Rich Returns. It scores 7/10 on vibe code with a moat of 1/10, so an AI-assisted MVP takes about 1 week and a full replacement about 2-3 months due to carrier API integrations and edge-case return rules.

Which one costs less, PostCo or Rich Returns?

Rich Returns at $99/mo/mo for a typical mid-market store. The gap between the two is about $2,400/mo a year.

What do I lose if I replace PostCo?

Direct out-of-the-box support for regional APAC carriers (e.g., Ninja Van, Pos Malaysia) Turnkey retail and drop-off point network integrations Pre-negotiated carrier return label printing formats and validation

What do I lose if I replace Rich Returns?

Out-of-the-box pre-built connections to 50+ international shipping carriers Pre-negotiated carrier rates for merchants lacking direct accounts Visual drag-and-drop portal styling editor inside Shopify Admin

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